About MAYFAIR

MAYFAIR is a group of 19 operating hotels and resorts, gathered along a line that runs from the Bay of Bengal up into the eastern Himalaya. A beach at Puri, a lagoon at Bhubaneswar, tea gardens at Siliguri, a hill station at Darjeeling, forty-eight acres of forest above Gangtok — the collection was assembled by geography rather than by template, and the properties look and feel different from one another because the places they stand in do.

What holds them together is not a house style imposed on the architecture. It is the standard of looking after people: the same attention at a fifty-room garden hotel in a steel city as at the flagship resort, and the same expectation that someone will remember how you take your tea by the second morning.

The group has been hosting travellers for over forty years, through a period in which Indian luxury hospitality changed almost beyond recognition. Much of that change was worth having. Some of it — the sameness, the scripted greeting, the sense of being processed — was not, and MAYFAIR has largely declined to adopt it.

The result is a collection that reads as a family of individual houses rather than a chain of interchangeable ones. It is a slower way to grow, and it is the reason guests return to a particular property rather than to a brand.

The operating properties span Odisha, West Bengal, Sikkim, Assam, Bihar, Chhattisgarh and Goa, with further addresses under development. Every one of them is listed in full, with its rooms, its restaurants and its photography, on the destinations page.

New properties are added to this site when they open, not when they are announced. A page that lets a guest imagine booking a room that does not yet exist is not a marketing decision; it is a broken promise waiting to be kept.

Reservations, events and press enquiries all begin at the same place, and are routed from there to the property or the department that can actually answer them. The contact page carries the current addresses and numbers.

For anyone interested in working with the group, the careers page sets out how hiring runs and what we look for.