good to know

Frequently Asked

The questions that hold across the whole collection. Anything that varies by property — check-in times, tariffs, cancellation windows — is answered on that property's own page, where it can be right.

Booking

Every property page carries a booking bar, and central reservations can book any property in the collection. Rates and availability are confirmed at the point of booking.

Your stay

These are set by each property rather than centrally, and are stated on your booking confirmation. The property will also tell you whether an early check-in or late check-out is possible on your dates.

Changes and cancellations

Yes, subject to the terms of the rate you booked. Those terms are shown before you pay and restated on your confirmation. The cancellation policy page explains how the process runs.

Everything else

Across the collection, from intimate ceremonies to halls seating over a thousand. The weddings page and each property's own pages set out the spaces and capacities.

Still need an answer?

For anything specific to a stay, the property itself is the fastest route.